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Before You Start – Items Required to Use the System

  • Computer, Laptop, or Mobile Device that is Internet connected. Minimum upload/download bandwidth: 2 Mbps. It is recommended to use a wired connection.
  • Google Chrome browser on a Windows (Windows 7 and up) or Mac operating systems.
  • Integrated camera, internal microphone or port, and audio output port
  • Headphones that can connect to the audio output port, with the following specifications:
    • Impedance minimum: 16 ohm, typical 32 ohm, minimum frequency response: 20 – 10,000Hz,
      plug jack: 3.5 mm stereo.
    • Note: Please perform the headphones test, displayed after logging in to the application, to
      verify your headphones meet the required sound quality.
  • Microphone (if not using laptop’s internal microphone)
  • Webcam (if not using laptop’s integrated camera).
  • Computer\Laptop’s monitor should meet the following minimum requirements:
    • Minimum resolution: 1280x1024 or 1366x768
    • Average Brightness: 200 cd/m2
    • Contrast ratio: 1:500

You must be registered in the system via the system administrator and provided with a username and password to access the Clinician App.

It is recommended to work in a quiet location, so that the auscultations can be heard clearly, and the patient can hear you well during the video conference.

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